We read messages about product feedback, privacy, accessibility, advertising, corrections, and policy questions. This page explains how to reach Meteoric Creates, what helps us respond, and which topics belong with a clinician instead of a software inbox.
Primary contact: contact@meteoriccreates.com
That address covers Zeal product support, Meteoric Creates studio questions, privacy requests, accessibility reports, advertising concerns, and factual corrections on public guides or policy pages.
Publisher identity
Zeal is published by Meteoric Creates, an independent software studio. Studio site: meteoriccreates.com. Product site: zeal.meteoriccreates.com. We do not publish a walk-in clinic address because we are not a medical facility; email is the supported channel for publisher and product correspondence.
What to include
- A clear subject line (for example: “Privacy request”, “Guide correction”, or “Ad placement feedback”)
- The page URL involved, including whether you were on the brand site or Zeal
- Whether you mean the public site or the private journal at /app/
- Screenshots or steps to reproduce when reporting a bug or broken link
- For privacy requests, enough detail for us to locate the relevant account or local-only context without sharing unnecessary sensitive health notes in email
What we can help with
We can help with account and sync questions, watch pairing confusion, unclear copy, missing disclaimers, broken links, accessibility barriers, and advertising policy questions. We can update public pages when a correction is verified.
What we cannot do by email
We cannot diagnose conditions, prescribe diets or workouts, interpret lab results, or provide emergency care. Urgent medical concerns belong with emergency services or a clinician—not this inbox. AI meal estimates and journal totals are personal awareness tools only.
Response time
We aim to reply within a few business days. Complex privacy or security reports may take longer while we investigate. If your message is time-sensitive for a non-medical reason, say so in the subject line.
Other useful pages
Before writing, you may find answers on About, Privacy, Terms, Disclaimer, Advertising, or the Guides index. The HTML sitemap lists public URLs. The private journal is at /app/.